Lead Steps
KEEP GROWING
We deliver practical and impactful capacity building solutions and training for individuals and organizations in Africa – customizing world-renowned Insights Discovery and Maxwell Leadership methods.
LEAD STEPS
At Lead Steps, we understand that the quality of your staff is a key determinant of your business and organizational growth. And we've mastered the art of raising individual and company productivity to the top-most levels – starting from where it matters most; individual self awareness. We also understand that change is a constant reality, and yet not always easy. For several years, we’ve been helping companies of all sizes to positively respond to industry transitions in order to stay competitive. Our years of experience have taught us to always make your business success our priority. Our team of experts is ready to help you – using our time tested, process-oriented approach which integrates coaching and training. And growth is inevitable.
HOW TO WIN
YOUR GROWTH IS AN ONGOING INTENTIONAL PROCESS
1. Leadership is the principal determinant of all progress.
At Lead Steps, we understand that the quality of your staff is a key determinant of your business and organizational growth. And we've mastered the art of raising individual and company productivity to the top-most levels – starting from where it matters most; individual self awareness. We also understand that change is a constant reality, and yet not always easy. For several years, we’ve been helping companies of all sizes to positively respond to industry transitions in order to stay competitive. Our years of experience have taught us to always make your business success our priority. Our team of experts is ready to help you – using our time tested, process-oriented approach which integrates coaching and training. And growth is inevitable.
2. Leading with great emotional intelligence guarantees solid partnerships.
Your progress depends on how well you manage your life's storms. Do you know that the difference between those executives who thrive through seemingly challenging seasons and those who falter is their measure to emotional intelligence? At Lead Steps, we help you and your teams to understand the science of emotions and their impact on personal and office relations. We also support you to apply tested strategies for raising your emotional capacity to be able to lead in a proper balance of candor and care - for great relationships and improved productivity.
3. Business and organizational success is about growing and maintaining engaged high-performance teams.
Your staff should come first. At Lead Steps, we believe that to grow the organization, you grow your people, first. We've examined what organizations are doing to stay relevant and competitive in this fast-paced world, and have concluded that the best approach is to relentlessly grow the people. We then strategize to develop engaged and driven teams that collaborate to give the company the best return on investment. We help you to get your staff to execute within their strength zone; to cherish what they do and to embrace mutual accountability for increased profitability.
OUR PROGRAMS
1. SELF AWARENESS AND TEAM EFFECTIVENESS
Insights Discovery Personality Profiling and Self Awareness Coaching
Insights Discovery psychometric assessment and coaching is a leading simple and deeply insightful people development system – worldwide. The process helps in revealing a deeper understanding of the individual and the team within which they operate. The Insights Team Effectiveness Model leverages self-awareness to instill self-management. It also uses interactive group activities to help the team brainstorm and collaboratively solve team challenges in specific areas that affect performance. Coupled with Insights Discovery profiling, learners get to enhance their emotional intelligence, build consensus, and expand their personal and team effectiveness.
2. LEADERSHIP DEVELOPMENT
Leading Self | Leading Teams | Leading the Organization
Experiential and interactive learning built upon the timeless principles of Insights Discovery personal and team effectiveness, John Maxwell's learning systems, Steven Covey's effective growth systems and other people-centered approaches for personal and corporate effectiveness. Our learning systems ground individuals in what it takes to reach one’s potential, helping them to become lifelong learners whose potential keeps increasing and never gets "used up." We focus on individual behaviors and skills that are essential for one to have the right mindset and habits necessary to achieve their full potential and/or influence others.
3. MASTERING SELLING THAT WORKS
Habits for Effective Prospecting, Qualifying, and Closing
Understand the Sales Process; Plan Your Practice; Learn the Industry. Serve with Passion; Listen to Learn; Be Patiently Persistent; Develop the Art of Friendliness. Always Be Closing, then Conclude; Remain Serving the Customer. We equip individuals with the tools to quickly get results. Delegates learn the sales process model and other selling frameworks – that when applied help them to match their selling to their personal style; thereby increasing their level of effectiveness. By applying tested principles, we will explore the best practices of master sales persons, and relate these to your company’s sales environment – through real life role plays and case studies.
4. MASTERING EFFECTIVE CUSTOMER SERVICE
Growing Customer Service Intelligence
Anticipating Issues; Proactive Solutions; Consistent Experiences; Exceeding Client Expectations; Serving to Raise Trust. We help your staff to discover each individual team member’s customer service strengths so as to be able to connect with the customer more effectively – and improve organizational service performance. The program sessions are designed to be highly participatory – in order to help your team to uncover their customer service challenges and collaboratively develop the solutions.
5. MASTERING COMMUNICATION THAT CONNECTS
Developing Effective Communication Skills
Mastering Writing Essentials and Public Speaking. Each communicator has their own style. Your uniqueness is your strength. It all begins by you being aware of your own biases and how aligned or not these are to the specific audience you are communicating to. Our program will help you see that there is a place for each style of communication in the corporate world because audiences are diverse. The most important thing is to know your prejudice, and learn how to adapt that style to suit your audience, your message and your desired goal.
6. MASTERING STRATEGY EXECUTION
Effective Strategic Planning and Execution
We support you to hard-wire effective execution systems. Strategy and execution should never be a complicated phenomenon. We will give you a friendly process for moving your organization’s premium strategy into practical activities. We will also give you the tools and techniques you need to be better organized in the pursuit of your organization’s strategic desire. This program focuses on the delicate balance between the big intent or purpose and the actual execution. It also gives practical ways of excellently delivering purpose and what you actually do.
Let's Connect: +250781462467
CEO - Lead Steps
Leadership and Sales Growth Coach
Eddie Ivan Kaweela
Eddie Ivan Kaweela is one of our senior professionals, with an eye for what makes a business succeed.
Eddie Ivan is a certified and licensed Insights Discovery practitioner, consultant, trainer and coach. Applying Insights Discovery, John C. Maxwell and Franklin Covey strategies for over eight years, he’s effectively supported, coached or trained teams at close to 100 corporate, government, and non-governmental organizations in Africa.
OUR VALUED PARTNERS
Century Real Estate
CHAI Rwanda
I&M Bank
Mastercard Foundation
CONTACT US
Contact us, and find out how our services can benefit you and your company.
+250781462467
+256772430467
KG 7 Ave, Kigali, Rwanda |
Kampala, Uganda